Heating And Air Conditioning Wylie TX
Our family-owned company is proud to provide heating and cooling services in Wylie, TX and the nearby areas.
Read our reviews and find out why people in Wylie, TX trust our knowledgeable team with all their heat and AC needs.
Local Reviews
for Wylie, TX
Our Reviews by City
Nick is Awesome!
Doyle - Wylie, TX 75098
Nick was great! He was professional and knowledgeable. He took the time to show me the problem and the solution. I really appreciate the excellent customer service! Thanks AC Pros! Doyle, Wylie, TX
Great Service
Kurt - Wylie, TX 75098
Great service
Michael - Wylie, TX 75098
Excellent Service
Sheila - Wylie, TX 75098
Emmanuel was professional, thorough, punctual, and polite. I would highly recommend using Ac Pros for their honesty and integrity. My service was 5 star White Hlove all the way.
Excellent Service!
Doyle - Wylie, TX 75098
Jason went above and beyond. He was very knowledgeable and thorough. He made me feel comfortable with the visit.
Excellent servive
Thomas - Wylie, TX 75098
jason did a great job. He as very engaged in helping us.
$$$$
Mark - Wylie, TX 75098
It was all about the $$.
Great service as usual
David - Wylie, TX 75098
AC Pros technicians have always been efficient and pleasant to deal with.
Finall problems resolved
David - Wylie, TX 75098
Joel as usual did an excellent job. He was persistent on determining cause of our erratic system performance that appeared to be form the original installation. I think he has also resolved the problem with the xl850 thermostat that prevented it from switching to auxiliary heat when temperature plummeted. Thanks again Joel.
Poor service
David - Wylie, TX 75098
They were called for a intermittent system problem. The first technician trouble shot the system and installed a used Trane XL1050 thermostat. The system appeared to work so he charged us $801.75 which was $578 for the xl1050 and S223.75 for labor. Five minutes after he left the system crashed. We called home office and they referred us to another technician. He came out and again trouble shot system. He then installed a Trane xl850 thermostat. They changed the model number of the thermostat on the original receipt to reflect the zxl850 but they left the price of the xl850 at the same price as the xl 1050 even though the xl850 lists for $375 on line. They insisted there was no error in there. A problem then appeared in that the xl850. It is for a system that has a primary and emergency supply. The only way we can get the auxiliary heat to come on is to manually set it on using the thermostat. Our system is a dual fuel system that requires the thermostat to automatically switch systems at a given temperature which an xl824 thermostat is designed for and lists for $379. Now I'm being told the control board for the furnace needs to be replaced and it costs $1400. Really? Does that mean that after paying for a service call to fix my system that didn't fix my system I need to replace the control board. If I agree to that the question I have is do I get to return the xl850 and have my old thermostat reinstalled and get the $801 refunded?
Joel such a nice man and very capable!
Jean - Wylie, TX 75098
Appreciate the service!
Joel Sisk
Jean - Wylie, TX 75098
Joel super friendly and efficient.
Great service
DAVID - Wylie, TX 75098
Justin was very efficient and quickly diagnosed the problem. He then checked to make sure everything worked.
Great service. No extra charge.
Thomas - Wylie, TX 75098
Excellent
Great service as usual
David - Wylie, TX 75098
Joel has been our service technician for a long time. He is sharp technically and very personable.
Great service!
Stephen - Wylie, TX 75098
Very friendly capable man!
Jean - Wylie, TX 75098
Great Service
Brad - Wylie, TX 75098
AC Pros is always ask if there have been any recent issues and if not they will explain what they are going to do during this maintenance and always do a great job
The usual great service
Thomas - Wylie, TX 75098
Great service
Alyssa - Wylie, TX 75098
Painless!
Jean - Wylie, TX 75098
Great guy! Thanks for sending him.
New Problem
David - Wylie, TX 75098
Even when a new problem arises, Joel is on top of fixing the problem.
Great service as usual.
David - Wylie, TX 75098
Joel performed great as usual. He has serviced our system many time over the 10 years we've been with AC Pros always 5 star service.
Very prompt and thorough
Thomas - Wylie, TX 75098
Great service
Brad - Wylie, TX 75098
Russ T.
When I arrived the outside unit was not running. This was due to the contactor receiving an 24volt call for cooling but not passing the 240v operating voltage to the unit. After replacement of the faulty contactor the system began to cool normally. No other issues found at this time.
Jason D.
Arrived to find drain clogged on a new install.. drain was cleared and maintenance was done due to it being rescheduled earlier in the day. Inside and outside units checked with no issues found at this time. Recommendations are to change the grills and address possible ductwork issues. Can confirm drain was cleared and maintenance was done. Ac isnrunning at this time .
Russ T.
When I arrived the system was functioning normally. As I was running diagnostics I noticed a strange noise with the refrigerant then oppon checking the suction side again the pressure had significantly dropped into the freezing range I went to add a half pound of 410 as a test to see if I could stabilize, but before I could out the 410 in the system, the pressure and the suction side went back to 43 degrees though the head pressure barely changed. Neither the condenser or evaporator coil where excessively dirty and the filter was relatively new. I was able to get a graph view of the refrigerant rapidly changing pressure. And the noise that I occasionally heard was traced back to the electronic expansion valve. Also I noted severe temperatures swing from supply air registers. Gave the customer options for repairs vs replacement. Due to time constraints verbally gave customer estimates for options. Option one Replacement of faulty electronic expansion valve 1300 This is roughl
Joel S.
AC performance tuneup times two systems. Client changes his own filters. Units are only four years old and both furnaces have burnt spots on the transistor components. We will check warranty status on Monday. Everything is operating properly at this time. I am sending over a quote for two filter racks for 4 inch filters.
Samuel H.
Apon arrival checked in with customer the following are my findings Found the Outside unit amping out electrically high informed customer he understands please see pictures attached and estimates other than that system is working we will keep an eye on it moving forward and see how it fares
Samuel H.
Apon arrival checked in with customer the following are my findings Found the unit Tripped on a bad breaker in the garage informed customer he should call a Electrician please see pictures attached he understands and will do so
Samuel H.
Apon arrival checked in with customer the following are my findings Found the unit working properly at this time only recommendation is continual maintenance please see pictures attached
Samuel H.
Apon arrival checked in with customer the following are my findings Found the Drains clogged Proceeded to clear drains the system is working properly at this time Form the customer if problems persists he will have to call a plumber he understands and will do so
Samuel H.
Completed post install Inspection found everything working properly at this time and passing Code requirements please see pictures attached
Joel S.
Sold 15 seer 4 ton complete
Joel S.
Free estimate
Joel S.
AC performance tuneup times two systems. Matt changes his own filters. Inspect blowers, evaporator‘s in ductwork. Units are 13 years old and are a builder cerise. Clients like to keep their home. Really cold in the summertime and I am leaving quotes for replacement today. I added 2 pounds of R 410 A to get both systems cooling properly.
Jason D.
Thermosat was replaced.
Jason D.
Water issue is caused by high static and unit not leveled correctly. Pan inside the unit looks new and shows no sign of water ever being in it yet the rest of the Air handler is soaked. Unit needs to be refund correctly and raised and ductwork has to be enlarged to match what cfm the unit is producing. Price to fo that is 1250.
Jason D.
Arrived to find system not running due to bad thermostat. Both systems are new and under warranty so I'll need to return once we order it. Customer has elected to get maintenance plan and would like to see if maintenance can be done when I do the thermostat.
Jason D.
1 system checkup on carrier unit. Customer was either me throughout the call and knows he needs to replace. Just waiting until after summer. Can confirm ac is runningbat this time.
Samuel H.
Apon arrival checked in with customer the following are my findings Found the Drains clogged and both secondary and primary tied into one line clear drain lines told customers she would have to call a plumber for the Sink side down Other than that system is working properly please see pictures attached
Emmanuel L.
Performed two system maintenance. The downstairs system is checking out OK it’s cooling properly with a 20° temperature split. The upstairs is having issues cooling with only a 13° split confirmed a refrigerant leak at the suction line service valve at the condenser for the upstairs system. left homeowner with options on how to resolve the issue either adding our 20 to only replacing the service valve or a complete replacement of the system with a five year labor warranty, and five years of maintenance for 2.5ton basic option. She will speak with her spouse over the weekend but is leaning towards the peace of mind of having no further complications with that upstairs system.
Emmanuel L.
Year old mini split, Montgomery install from Scott Dunlop per mike. No paperwork from wife. I have added 13 oz of puron into the system to get a good delta. System cooling now. Mr. Mike did not have a card available. Let him know to call in the office to handle the diagnosis fee.
Jason D.
1 system maintenance on new Goodman unit so we the tech who got this call. No issues found at this time. Pressures and air temps were emailed to customer.
Jason D.
1 system checkup on carrier heat pump. Inside and outside units checked. Issues found were with contactor being pitted, undersized supply plenum, system missing hard start kit. Also recommend upgrading the thermostat to one that shows humidity levels in the house. Can confirm ac is running at this time.
Jason D.
Arrived to find system causing the issue not drain lines. Will get with Chris
Jason D.
Arrived to find system not running due to a bad capacitor. Capacitor was changed but customer couldn't pay today so it was removed. Customer said he will call in the morning and pay then we'll come back out.
Russ T.
Performed estimate for both the upstairs 2 ton and the downstairs 5 ton heat pumps. Homeowner will do his due diligence and keep us in mind. Left 4 line sheet with him on both systems. Had coupons from Montgomery so took 1000 off systems and Oncor incentives.
Russ T.
Checked bedroom system, came across outdoor unit not operating properly due to a weak dual run capacitor 45+5mfd. Herm(compressor) side reading 0mfd. Installed a turbo 200 capacitor at 45+5mfd. System turned on. Confirmed refrigerant levels were good. Opened the other system and confirmed that it’s capacitor was still good. No other issues to report.
